PROJECT PROPOSAL

 

PROBLEM STATEMENT 



    As technology becomes integral to daily life, many elderly individuals face significant barriers in accessing and understanding it, leaving them vulnerable to online scams, fraud, and financial exploitation. The lack of digital literacy can lead to financial losses, identity theft, and difficulties navigating online payment systems, which are increasingly replacing cash. Furthermore, the shift of essential services like healthcare, banking, and government support to online platforms exacerbates these challenges, potentially jeopardizing their well-being and independence. Addressing these barriers through education and support can empower elderly individuals to use technology safely and confidently, improving their quality of life and helping them stay connected in an increasingly digital world.

PROPOSED SOLUTION


Key Features of VeeForce

1. Elderly Learner Network

  •    Match seniors with volunteers based on learning interests like online safety or social media.  
  •    Seniors or caregivers can sign up, share availability, and preferred learning topics.  

2. Smart Scheduling

  •    Easy scheduling tool for setting up sessions at convenient times.  
  •    Automatic reminders to prevent missed appointments.  

3. Device Assistance

  •   Borrow devices through partnerships with libraries or community centers.  
  •    Preloaded tutorials help seniors set up devices before sessions.  

4. Engagement Tools 

  •    Fun, interactive lessons on topics like avoiding scams or making video calls.  
  •    Track progress and celebrate milestones with certificates.  

5. Volunteer Resources

  •    Ready-to-use lesson plans and visual aids for effective teaching.  
  •    Feedback from seniors to help volunteers improve.  

6. Community Building

  •    Share stories, ask questions, and join local tech discussion groups.  
  •    Volunteers earn badges and recognition for their efforts.  

7. Senior-Friendly Design  

  •    Large fonts, simple navigation, and voice/text input options make the app easy to use.  


VeeForce bridges the digital divide with an easy, rewarding, and inclusive approach.


USER PERSONA




TASK ANALYSIS
Primary Task: Organize and Lead Digital Literacy Workshops for Elderly Community Members Using a Platform



1. Create a Workshop Listing with Information About the Sessions

 1.1 Define topics to be covered in the workshop (e.g., smartphone usage, social media basics, online safety).

1.1.1 Research common digital literacy challenges faced by elderly community members.

1.1.2 Select relevant topics based on identified needs.

1.1.3 Confirm the topics align with the platform’s objectives and capabilities.

1.2 Determine logistics (time, location, and mode of delivery).

1.2.1 Decide on in-person, online, or hybrid format.

1.2.2 Coordinate with venue or digital platform for scheduling.

1.2.3 Determine ideal time and session length based on participants' preferences.

1.3 Draft and publish a listing with key details.

1.3.1 Write an inviting and clear description of the workshop.

1.3.2 Highlight topics, time, and location details.

1.3.3 Ensure listing is accessible on platform (or other chosen distribution channels).


2. Send Invitations to Elderly Community Members Through Local Senior Centers or Online Networks

2.1 Identify outreach channels.

2.1.1 Research local senior centers, online groups, and networks with elderly participants.

2.1.2 Establish contact with community managers or online group administrators for support.

2.2 Design and prepare invitation materials.

2.2.1 Create accessible, visually clear invitations (digital and print-friendly versions).

2.2.2 Use simple language to explain the workshop's purpose and how to sign up.

2.3 Send out invitations.

2.3.1 Distribute invitations through identified channels.

2.3.2 Follow up with reminders or calls if needed to increase participation.


3. Schedule One-on-One or Group Sessions, Considering Participants' Availability and Preferences

3.1 Collect availability data from participants.

3.1.1 Contact participants to gather availability details.

3.1.2 Record preferences for individual or group sessions.

3.2 Coordinate and finalize schedules.

3.2.1 Arrange sessions based on participant data (e.g., group them by similar times).

3.2.2 Notify participants of confirmed schedule and send reminders.

3.3 Set up necessary digital or physical tools for the sessions.

3.3.1 Ensure platform or venue is set up for scheduled sessions.

3.3.2 Provide assistance or instructions on how participants can join (especially for digital sessions).


4. Provide Instructional Content (e.g., Using Smartphones, Email, Social Media) via Digital Handouts or In-App Tutorials

4.1 Create and prepare content in multiple formats.

4.1.1 Develop easy-to-follow instructional handouts.

4.1.2 Create step-by-step in-app tutorials or digital guides if using an online platform.

4.2 Ensure content is accessible and understandable.

4.2.1 Use large fonts, clear images, and simple language.

4.2.2 Provide content in different formats (e.g., text, video, or audio).

4.3 Distribute content to participants.

4.3.1 Provide physical or digital copies during sessions.

4.3.2 Offer access to content after the session for further practice.


5. Gather Feedback from Participants to Tailor Future Sessions to Their Needs

5.1 Design a feedback mechanism (survey, questionnaire, or verbal feedback).

5.1.1 Create a simple feedback form that’s easy for elderly participants to complete.

5.1.2 Include questions about session clarity, accessibility, and content relevance.

5.2 Collect and analyze feedback.

5.2.1 Administer feedback forms at the end of sessions.

5.2.2 Review responses to identify trends and areas for improvement.

5.3 Implement improvements based on feedback.

5.3.1 Adjust future session topics, content delivery, or session length as needed.

5.3.2 Communicate any changes or updates to participants for upcoming sessions.


DESIGN PROCESS AND PROJECT PLANNING

UCD focuses on creating products or services that prioritize the needs, preferences, and limitations of the end users in this case, elderly community members. The UCD process involves understanding users, designing with their needs in mind, and continually testing to ensure usability.

1. Understand Users

  •    Learn about seniors' needs, challenges, and goals with technology.  
  •    Example: Identify common struggles like using smartphones or online banking.  

2. Plan and Design

  •    Brainstorm workshop formats (e.g., group sessions or one-on-one coaching).  
  •    Define topics like "How to make online payments" or "Using smartphone apps."  
  •    Draft simple, clear app interfaces to support workshops.  

3. Prototype  

  •    Create an app prototype with large text, simple navigation, and accessible features.  

4. Test and Refine  

  •  Test the prototype with seniors, gather feedback, and make improvements (e.g., enlarging text if needed).  

5. Launch and Improve 

  •    Roll out the app and workshops.  
  •    Continuously update based on user feedback and real-world use.  


This approach ensures workshops are tailored to seniors, making technology learning easy and enjoyable.  

TOOLS













Comments

Post a Comment

Popular posts from this blog

Usability Test Report

Image
INTRODUCTION This usability test was conducted to evaluate the effectiveness, efficiency, and satisfaction of volunteers interacting with our digital platform designed to create workshops for elderly community members. The primary goal was to identify pain points and areas for improvement, ensuring the platform meets the needs of volunteers who plan and manage these workshops. Key concepts assessed include “Task Success” (users’ ability to complete specific tasks without errors), “Time on Task” (the time taken to complete a task), and overall user satisfaction with the interface . The findings from this usability test will guide improvements to optimize user experience and accessibility. METHODS & PROCEDURES Participants : The test involved 3 participants, all volunteers aged 21 and above with varying levels of technical proficiency. Participants were selected to reflect the primary users of the platform who create and manage workshops for elderly community members.  Tasks ...
Read more

PRODUCT ( Conceptual & Logical Design | Prototyping)

Image
STORY BOARD This storyboard showcases the user journey within "VeeForce" , an app designed to empower communities through workshops. It begins with a welcoming screen offering options to sign up or log in. Once logged in, users are greeted on a personalized dashboard with access to ongoing projects, community sections, and navigation icons for invitations, workshops, and feedback. Users can choose to create an online or offline workshop by filling out key details like the title, poster, date, time, platform, facilitator information, agenda, and materials. Offline workshops also include a location field. After finalizing the setup, a confirmation screen notifies users of successful workshop creation, with an option to share it. The app also enables users to send workshop invitations to communities and provides a confirmation message once invitations are sent. Additionally, it includes a feedback section where users can rate workshops, leave reviews, and suggest improvements. ...
Read more